Decision Toolbox Career Opportunities
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Contract Recruiter
AZ - Phoenix
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Premier Opportunity for Premier Recruiters

If you enjoy the flexibility of the contract recruiting model, you owe it to yourself to consider joining Decision Toolbox. Here's why: Decision Toolbox is an unconventional recruiting company with a single focus: doing recruitment exceptionally well. Since 1992, we've recruited for more than 10,000 positions across 2,000 titles nationwide, filling positions for an average cost per hire of 7% of salary. Our unique culture combines a high degree of creativity and support as well as frequent high-fives. These are some of the many reasons we earned the Alfred P Sloan Award for Business Excellence in Workplace Flexibility, as voted by employees, in 2009, 2011 and 2012.

Video: Kim Shepherd, CEO of Decision Toolbox, was honored as Innovator of the Year by the National Association of Women Business Owners - Orange County at the 18th Annual Remarkable Women Awards in October 2013.

*Workload will depend on business coming in -- we may not always have as many hours as you want. To start with, however, you will support a specific client and you should expect to work from 30 to 40 hours a week.

Requirements

To meet the basic qualifications for this position you will have a bachelor's degree. In addition, in order to be a good fit for the Contract Recruiter opportunity, you will have:
  • Broad recruitment experience.
  • A demonstrated ability to build relationships with clients and strong attention to customer service.
  • Experience with volume recruiting.
  • Strong sourcing skills and experience using diverse channels and platforms.
  • Solid technical savvy and the ability to learn new systems and tools quickly.
  • Exceptional interpersonal skills and a professional demeanor.
  • A consultative approach, including the ability to win over difficult clients and come up with solutions for projects that are stuck or not viable.
  • The instinct and emotional intelligence to ask the difficult questions.
  • General knowledge of employment law, including an understanding of and ability to work within EEOC anti-discrimination guidelines.
  • The ability to manage multiple projects and priorities.
  • A passion for quality.
  • An unquestionable work ethic and the ability to work at a fast pace while maintaining high quality.
  • Fast keyboarding skills (at times you'll need to document conversations online as they occur).
  • Internet sourcing and research training such as AIRS certification or Arbita training is preferred but not required.
Most of the time you will work from your home office, although you may also work at the client's site from time to time. Therefore you will need to have an environment that is conducive to a home office setup.
 

The Role

You will work for an existing client on a contract basis, so you will need to be a DT ambassador while also fitting seamlessly into the client's team. Each project will be different, so we'll look to you to be flexible. You may engage in any combination of recruiting activities, from gathering requirements from the hiring manager to supporting post-hire onboarding processes.

If you're the person we're looking for, you'll look forward to the variety:
  • You may do full cycle recruiting or focus on just one aspect, such as sourcing or response management.
  • You may work at the client's site, although we believe most of the time you'll work virtually.
  • You may work in Recruiting Machine, DT's proprietary ATS, or in the client's ATS, or both.
  • One assignment may last two weeks while another lasts six months.
  • You may work very closely with the client, or you may have a more independent, autonomous role.
Even if you have significant recruiting experience, you will have plenty to learn as a new Recruiter at DT. You'll work closely with one or more of our assigned mentors on your first few projects, and once you master our tools and methods, we are confident you'll find recruiting to be easier -- and hopefully more fun -- than in any previous position. At the same time, you may also need to learn a client's tools and methods, so learning agility will be important.

Specific responsibilities could include any of the following:
  • Participating in discovery/brainstorming sessions with the hiring manager.
  • Sourcing candidates using database searches, social networking, email campaigns, cold calling and other methods.
  • Placing ads using the client's system.
  • Screening candidates, sometimes using tools you create for that purpose.
  • Presenting the best candidates to the hiring manager or human resources contact.
  • Conducting background checks.
  • Scheduling interviews and possibly arranging travel.
  • Helping negotiate and mediate offers.
  • Providing orientation and/or training.
  • And more.
Whatever your assignment, you will provide regular progress reports to the client and DT, and brainstorm with stakeholders to overcome obstacles and resolve issues.

Keys to success
You will represent Decision Toolbox, and we'll depend on you to exemplify the highest standards of quality and professionalism. You'll need to have a strong sense of ownership and accountability. Along with independence and flexibility comes responsibility. If you struggle to manage your time effectively, like lots of training, and prefer to focus on one task at a time, this probably isn't the role for you. Frankly, we are picky about bringing on people who are tenacious, resourceful, highly motivated independent thinkers who regularly go "above and beyond" the call of duty.

You'll answer to multiple stakeholders, and that will require a certain finesse and political savvy. You'll need to remain flexible, solution-oriented and upbeat, and take a proactive approach to integrating into their organization seamlessly. You also should position yourself as a value-adding consultant. Even on a pure sourcing project you can identify market trends and share that insight with the client. On full cycle recruiting projects you should assume the role of partner who guides the hiring manager (HM) rather than being guided by the HM.

Most importantly, we'll look to you to keep the client informed at all times. Perhaps our only unforgivable offense is to leave a client wondering what is going on with your project. If an issue arises, you should recognize it and take action (including asking for help!) quickly, as opposed to letting a project flounder.

More Good Reasons

Vibrant, innovative business model -- Decision Toolbox has been challenging the status quo in recruitment since 1992. Today we boast robust technology, a mature creative team, and a compelling track record. Just as importantly, our focus is not on getting a lot of easy money out of our clients, but on building long-term, mutually beneficial partnerships. We've been delivering RPO since before it was an acronym, and we're recognized as a "thought leader" by organizations such as SHRM, PIHRA, and the NHRA.

Proof in the pudding -- we're thriving, with a nationwide list of clients in just about every industry vertical, including smaller startups as well as major names like Makita USA, Republic Services, 99 Cents Only Stores, Canon USA, and Spectrum Brands. We've administered over 15,000 client satisfaction surveys over the years, and our median score is 94%. We're confident enough in the quality of our processes that we offer a 12-month candidate warranty, unrivaled in the industry. In 2010 we doubled in size without a sales force because more than 95% of our revenue is repeat business.

Virtual is its own reward -- everyone at DT is virtual and everyone loves it. When our CEO meets with a client, she calls it a "mascara day." If your assignment calls for you to spend face time with the client, you'll need to dress the part. Otherwise it's come as you are. In addition to being unrestrained by geography and time, in the virtual model we are able to:
  • Be productive and flexible.
  • Work with diverse cultures, geographies, backgrounds, etc.
  • Learn new technologies AND we provide input on improving those technologies.
Setting you up to be exceptional -- we offer full training through modules that include culture, process, products and our proprietary ATS / CRM. We've also implemented an internal online university, DTU and DTSU ('S' for sourcing), to provide on-demand access to resources, including the latest sourcing techniques and trends, best practices, process videos, working referrals, courting candidates and more. Training will include our Recruiter 7 Point certification, covering:
  1. DT's unique and value-adding discovery call.
  2. Developing an effective recruitment plan.
  3. OFCCP compliance for federal contractors.
  4. Leveraging a consultative approach to recruiting.
  5. Metrics for success.
  6. Strategic sourcing, including Boolean strings, Facebook Graph Search, optimizing database searches and more.
  7. Qualifying candidates using a deep dive approach, including understanding motivations and asking smart questions.
Feeling the love -- our clients don't just appreciate us, they love us. Our leadership team doesn't just provide resources, they wrap the love around the DT team (tools, technology, collaboration, etc.). The team doesn't just love working with DT, they wouldn't work anywhere else. In this distinctive culture we get to:
  • Collaborate with inter-organizational teams.
  • Participate in the direction of the company and in decisions.
  • Mentor and be mentored.
  • Continuously develop our professional skills.
  • Learn best practices from best in class people.
  • Work for an incredibly ethical, compassionate, caring company.
  • Share knowledge using a variety of technologies.
Support and resources -- depending on the scope of an assignment, you may not have to job descriptions or ads because our creative department creates the patented Jobinfo Writeups (you're reading one now). To organize your résumés, projects, and even your day, you'll have access to the user-friendly Recruiting Machine, our in-house developed web-based recruiting system. Plus, you will have access to the major job board databases, Jigsaw and other networks to make sourcing candidates easier.

Diversity -- we'll welcome your expertise in specific areas, but at DT we do not specialize, so you'll have the opportunity to support recruitment for all kinds of roles ranging from Programmers and Customer Service Associates to Executive VPs and CFOs . . . and everything in between!

Q & A

Questions and answers with some of DT's Recruitment Partners.

What do you like most about the "DT method" of recruitment?
  • One DT Recruitment Partner said, "I enjoy being a partner and consultant to my clients. It is nice to be in the role of 'recruitment expert' instead of 'pesky vendor.' I also like being able to focus on the needs of my clients. In the contingency world, I had to devote a large percentage of my time to sales [sourcing new searches] and talking to candidates in order to populate our database. At DT, I don't have these responsibilities and it leaves me with more time to work with my clients and the applicants who match their needs."

  • Another DT Recruitment Partner said, "The DT process makes recruitment so much easier and more manageable. The systems are easy to use, and are internally developed to help us work faster and smarter. Recruiting Machine is a great tool, and it helps me to prioritize my work for the day, and takes a lot of the 'grunt' out of sorting and screening resumes. All in all, we have some great tools here, and it helps me focus on what I do best: fill positions!"
For whom do you think this role is a good opportunity?
  • One said, "This position is a great opportunity for a seasoned recruiter who has an entrepreneurial makeup, but who still wants a solid support infrastructure. You can manage your own workload and schedule, and thus determine your own income, while still having access to some of the best people, processes, tools and technology in recruitment today."

  • Another said, "It's a great opportunity for those of us who truly believe that work-life balance can exist. I am a new mother juggling the joys of parenthood with the responsibilities of a full time job, and things couldn't be better. Unlike so many of my peers, having a family did not mean compromising my career. At DT, I get to spend real quality time with my daughter, while still having a rewarding career where I can see my impact and control my earnings. It is a powerful model that I thank my lucky stars for everyday."

About DT

At Decision Toolbox, almost everything about our approach to recruitment is unique, from our tools to our low cost pricing model to our relationships with our clients. Some companies enlist our help for the occasional overflow or difficult-to-fill opening. Others use us as their extended recruiting department on an ongoing basis. In any case, we are not about simply filling positions; rather, we become our client's recruitment partner, and work proactively to drive down costs, identify and solve business problems, and increase retention. Each project concludes with a Hiring Manager satisfaction survey, in which our performance is rated on 11 fronts. This gives us a basis on which to continually improve our service. Since 2000, our cumulative satisfaction score is 94.2%, and repeat business represents over 95% of our revenue.

Our process is known as "Recruitment Engineering", and we are not only the industry pioneers in this space, but we are also recognized as the industry experts.

We've been fine-tuning Recruitment Engineering since our founding in 1992; however, the common thread that remains is our commitment to "doing the right thing" for our clients. We have established and maintained a reputation for fair and honest business practices within our industry. Because of our unique model, our recruiters (particularly those from contingency and/or agency backgrounds) are often surprised by the level of partnership they share with their hiring managers, and the empowerment they have to act as an expert recruitment "consultant" on every project.

Even in a virtual model, DT has nurtured a remarkable corporate culture that is entrepreneurial, high-energy, success oriented and fun. Our people all have a high degree of professionalism, led by a progressive management team. Our CEO, Kim Shepherd, is a well-respected speaker and presenter, and recently published her insights on leadership success in The Bite Me School of Management: Taking a Bite out of Conventional Thinking. The title alone gives you an inkling of our culture!

Premier Opportunity for Premier Recruiters

If you enjoy the flexibility of the contract recruiting model, you owe it to yourself to consider joining Decision Toolbox. Here's why: Decision Toolbox is an unconventional recruiting company with a single focus: doing recruitment exceptionally well. Since 1992, we've recruited for more than 10,000 positions across 2,000 titles nationwide, filling positions for an average cost per hire of 7% of salary. Our unique culture combines a high degree of creativity and support as well as frequent high-fives. These are some of the many reasons we earned the Alfred P Sloan Award for Business Excellence in Workplace Flexibility, as voted by employees, in 2009, 2011 and 2012.

Video: Kim Shepherd, CEO of Decision Toolbox, was honored as Innovator of the Year by the National Association of Women Business Owners - Orange County at the 18th Annual Remarkable Women Awards in October 2013.

*Workload will depend on business coming in -- we may not always have as many hours as you want. To start with, however, you will support a specific client and you should expect to work from 30 to 40 hours a week.

Requirements

To meet the basic qualifications for this position you will have a bachelor's degree. In addition, in order to be a good fit for the Contract Recruiter opportunity, you will have:
  • Broad recruitment experience.
  • A demonstrated ability to build relationships with clients and strong attention to customer service.
  • Experience with volume recruiting.
  • Strong sourcing skills and experience using diverse channels and platforms.
  • Solid technical savvy and the ability to learn new systems and tools quickly.
  • Exceptional interpersonal skills and a professional demeanor.
  • A consultative approach, including the ability to win over difficult clients and come up with solutions for projects that are stuck or not viable.
  • The instinct and emotional intelligence to ask the difficult questions.
  • General knowledge of employment law, including an understanding of and ability to work within EEOC anti-discrimination guidelines.
  • The ability to manage multiple projects and priorities.
  • A passion for quality.
  • An unquestionable work ethic and the ability to work at a fast pace while maintaining high quality.
  • Fast keyboarding skills (at times you'll need to document conversations online as they occur).
  • Internet sourcing and research training such as AIRS certification or Arbita training is preferred but not required.
Most of the time you will work from your home office, although you may also work at the client's site from time to time. Therefore you will need to have an environment that is conducive to a home office setup.
 

The Role

You will work for an existing client on a contract basis, so you will need to be a DT ambassador while also fitting seamlessly into the client's team. Each project will be different, so we'll look to you to be flexible. You may engage in any combination of recruiting activities, from gathering requirements from the hiring manager to supporting post-hire onboarding processes.

If you're the person we're looking for, you'll look forward to the variety:
  • You may do full cycle recruiting or focus on just one aspect, such as sourcing or response management.
  • You may work at the client's site, although we believe most of the time you'll work virtually.
  • You may work in Recruiting Machine, DT's proprietary ATS, or in the client's ATS, or both.
  • One assignment may last two weeks while another lasts six months.
  • You may work very closely with the client, or you may have a more independent, autonomous role.
Even if you have significant recruiting experience, you will have plenty to learn as a new Recruiter at DT. You'll work closely with one or more of our assigned mentors on your first few projects, and once you master our tools and methods, we are confident you'll find recruiting to be easier -- and hopefully more fun -- than in any previous position. At the same time, you may also need to learn a client's tools and methods, so learning agility will be important.

Specific responsibilities could include any of the following:
  • Participating in discovery/brainstorming sessions with the hiring manager.
  • Sourcing candidates using database searches, social networking, email campaigns, cold calling and other methods.
  • Placing ads using the client's system.
  • Screening candidates, sometimes using tools you create for that purpose.
  • Presenting the best candidates to the hiring manager or human resources contact.
  • Conducting background checks.
  • Scheduling interviews and possibly arranging travel.
  • Helping negotiate and mediate offers.
  • Providing orientation and/or training.
  • And more.
Whatever your assignment, you will provide regular progress reports to the client and DT, and brainstorm with stakeholders to overcome obstacles and resolve issues.

Keys to success
You will represent Decision Toolbox, and we'll depend on you to exemplify the highest standards of quality and professionalism. You'll need to have a strong sense of ownership and accountability. Along with independence and flexibility comes responsibility. If you struggle to manage your time effectively, like lots of training, and prefer to focus on one task at a time, this probably isn't the role for you. Frankly, we are picky about bringing on people who are tenacious, resourceful, highly motivated independent thinkers who regularly go "above and beyond" the call of duty.

You'll answer to multiple stakeholders, and that will require a certain finesse and political savvy. You'll need to remain flexible, solution-oriented and upbeat, and take a proactive approach to integrating into their organization seamlessly. You also should position yourself as a value-adding consultant. Even on a pure sourcing project you can identify market trends and share that insight with the client. On full cycle recruiting projects you should assume the role of partner who guides the hiring manager (HM) rather than being guided by the HM.

Most importantly, we'll look to you to keep the client informed at all times. Perhaps our only unforgivable offense is to leave a client wondering what is going on with your project. If an issue arises, you should recognize it and take action (including asking for help!) quickly, as opposed to letting a project flounder.

More Good Reasons

Vibrant, innovative business model -- Decision Toolbox has been challenging the status quo in recruitment since 1992. Today we boast robust technology, a mature creative team, and a compelling track record. Just as importantly, our focus is not on getting a lot of easy money out of our clients, but on building long-term, mutually beneficial partnerships. We've been delivering RPO since before it was an acronym, and we're recognized as a "thought leader" by organizations such as SHRM, PIHRA, and the NHRA.

Proof in the pudding -- we're thriving, with a nationwide list of clients in just about every industry vertical, including smaller startups as well as major names like Makita USA, Republic Services, 99 Cents Only Stores, Canon USA, and Spectrum Brands. We've administered over 15,000 client satisfaction surveys over the years, and our median score is 94%. We're confident enough in the quality of our processes that we offer a 12-month candidate warranty, unrivaled in the industry. In 2010 we doubled in size without a sales force because more than 95% of our revenue is repeat business.

Virtual is its own reward -- everyone at DT is virtual and everyone loves it. When our CEO meets with a client, she calls it a "mascara day." If your assignment calls for you to spend face time with the client, you'll need to dress the part. Otherwise it's come as you are. In addition to being unrestrained by geography and time, in the virtual model we are able to:
  • Be productive and flexible.
  • Work with diverse cultures, geographies, backgrounds, etc.
  • Learn new technologies AND we provide input on improving those technologies.
Setting you up to be exceptional -- we offer full training through modules that include culture, process, products and our proprietary ATS / CRM. We've also implemented an internal online university, DTU and DTSU ('S' for sourcing), to provide on-demand access to resources, including the latest sourcing techniques and trends, best practices, process videos, working referrals, courting candidates and more. Training will include our Recruiter 7 Point certification, covering:
  1. DT's unique and value-adding discovery call.
  2. Developing an effective recruitment plan.
  3. OFCCP compliance for federal contractors.
  4. Leveraging a consultative approach to recruiting.
  5. Metrics for success.
  6. Strategic sourcing, including Boolean strings, Facebook Graph Search, optimizing database searches and more.
  7. Qualifying candidates using a deep dive approach, including understanding motivations and asking smart questions.
Feeling the love -- our clients don't just appreciate us, they love us. Our leadership team doesn't just provide resources, they wrap the love around the DT team (tools, technology, collaboration, etc.). The team doesn't just love working with DT, they wouldn't work anywhere else. In this distinctive culture we get to:
  • Collaborate with inter-organizational teams.
  • Participate in the direction of the company and in decisions.
  • Mentor and be mentored.
  • Continuously develop our professional skills.
  • Learn best practices from best in class people.
  • Work for an incredibly ethical, compassionate, caring company.
  • Share knowledge using a variety of technologies.
Support and resources -- depending on the scope of an assignment, you may not have to job descriptions or ads because our creative department creates the patented Jobinfo Writeups (you're reading one now). To organize your résumés, projects, and even your day, you'll have access to the user-friendly Recruiting Machine, our in-house developed web-based recruiting system. Plus, you will have access to the major job board databases, Jigsaw and other networks to make sourcing candidates easier.

Diversity -- we'll welcome your expertise in specific areas, but at DT we do not specialize, so you'll have the opportunity to support recruitment for all kinds of roles ranging from Programmers and Customer Service Associates to Executive VPs and CFOs . . . and everything in between!

Q & A

Questions and answers with some of DT's Recruitment Partners.

What do you like most about the "DT method" of recruitment?
  • One DT Recruitment Partner said, "I enjoy being a partner and consultant to my clients. It is nice to be in the role of 'recruitment expert' instead of 'pesky vendor.' I also like being able to focus on the needs of my clients. In the contingency world, I had to devote a large percentage of my time to sales [sourcing new searches] and talking to candidates in order to populate our database. At DT, I don't have these responsibilities and it leaves me with more time to work with my clients and the applicants who match their needs."

  • Another DT Recruitment Partner said, "The DT process makes recruitment so much easier and more manageable. The systems are easy to use, and are internally developed to help us work faster and smarter. Recruiting Machine is a great tool, and it helps me to prioritize my work for the day, and takes a lot of the 'grunt' out of sorting and screening resumes. All in all, we have some great tools here, and it helps me focus on what I do best: fill positions!"
For whom do you think this role is a good opportunity?
  • One said, "This position is a great opportunity for a seasoned recruiter who has an entrepreneurial makeup, but who still wants a solid support infrastructure. You can manage your own workload and schedule, and thus determine your own income, while still having access to some of the best people, processes, tools and technology in recruitment today."

  • Another said, "It's a great opportunity for those of us who truly believe that work-life balance can exist. I am a new mother juggling the joys of parenthood with the responsibilities of a full time job, and things couldn't be better. Unlike so many of my peers, having a family did not mean compromising my career. At DT, I get to spend real quality time with my daughter, while still having a rewarding career where I can see my impact and control my earnings. It is a powerful model that I thank my lucky stars for everyday."

About DT

At Decision Toolbox, almost everything about our approach to recruitment is unique, from our tools to our low cost pricing model to our relationships with our clients. Some companies enlist our help for the occasional overflow or difficult-to-fill opening. Others use us as their extended recruiting department on an ongoing basis. In any case, we are not about simply filling positions; rather, we become our client's recruitment partner, and work proactively to drive down costs, identify and solve business problems, and increase retention. Each project concludes with a Hiring Manager satisfaction survey, in which our performance is rated on 11 fronts. This gives us a basis on which to continually improve our service. Since 2000, our cumulative satisfaction score is 94.2%, and repeat business represents over 95% of our revenue.

Our process is known as "Recruitment Engineering", and we are not only the industry pioneers in this space, but we are also recognized as the industry experts.

We've been fine-tuning Recruitment Engineering since our founding in 1992; however, the common thread that remains is our commitment to "doing the right thing" for our clients. We have established and maintained a reputation for fair and honest business practices within our industry. Because of our unique model, our recruiters (particularly those from contingency and/or agency backgrounds) are often surprised by the level of partnership they share with their hiring managers, and the empowerment they have to act as an expert recruitment "consultant" on every project.

Even in a virtual model, DT has nurtured a remarkable corporate culture that is entrepreneurial, high-energy, success oriented and fun. Our people all have a high degree of professionalism, led by a progressive management team. Our CEO, Kim Shepherd, is a well-respected speaker and presenter, and recently published her insights on leadership success in The Bite Me School of Management: Taking a Bite out of Conventional Thinking. The title alone gives you an inkling of our culture!
Decision Toolbox is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at smcdermott@dtoolbox.com.
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