Engage2Excel Recruitment Solutions Career Opportunities
Within the last 5 years, what role did the following play in your job:
managing a large assessment/behavioral interview component across an RPO to identify and determine all of the facets and contributing factors that diminish or improve outcomes
Within the last 5 years, what role did the following play in your job:
Interprets assessment data (both quantitative and qualitative).
5 + years experience managing a large team, ideally in an RPO environment.
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Director, Candidate Assessment and Selection
NC - Charlotte
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Join Engage2Excel, an Innovative Industry Leader, and Support a Unique Client Launching a New Venture that Will Have a Transformative Global Impact

Make an Impact Building a New Team and Access Exceptional Training

Ready to make a legacy impact as part of a new high-performance team? It's an opportunity that's hard to resist: We help clients hire employees who care more, work smarter and stay longer. The Engage2Excel Recruitment Solutions team, formerly Decision Toolbox, can help you compete more effectively to win in today's talent-driven marketplace. We have the expertise, science-based methodology and industry-leading technology that you need to succeed. Since 1992 we have successfully recruited for just about any position title you can think of for 800+ clients in over 60 industries.

Value Proposition

Transformative global vision
You will help this client build something remarkable and unlike anything that has been done before. While we can't reveal too many details yet, here are some highlights:
  • The new company will introduce market-changing technology that is clearly superior to what is available now: sustainable, higher yield, lower cost, smaller environmental footprint and longer lifespan
  • This venture is seven years in the making and extremely well-funded, and is building on patents developed in partnership with major name corporations
  • The vision includes a unique generational hiring model, so all team members will be part of creating a true legacy
  • Long-term goals include building entire cities, around the globe, each one anchored by a manufacturing facility and providing all the infrastructure (schools, hospitals, etc.) that employees and their families need to thrive
Passion, strong values and a pro-employee approach
The founder of this new company brings incredible and infectious passion to this venture. He truly cares about people and is proactive about building an engaging, values-based culture in the new company. That positive, engaging energy will shape the culture of the E2E team as well.

Decisive impact
While you'll focus on the execution of the behavioral interviewing team, you'll have a direct impact on team performance, and you'll also influence processes and structure as the program evolves.

Setting you up to be exceptional
E2E RS has awesome trainers and we provide initial and ongoing training through modules that include culture, process, products and our proprietary ATS / CRM. We also offer an internal online university to provide on-demand access to resources, including the latest techniques and trends, best practices, process videos, working referrals, courting candidates, compliance and more.

Trifecta of organizational culture
Throughout Engage2Excel we drive employee engagement and company success through three simple but powerful steps:
  • Living what we do.
    • Our work/life balance is founded in ownership, trust and respect.
    • We enjoy a fun, family-like atmosphere, even though we're miles apart.
  • Rewarding those that earn it.
    • Ours is a team environment with each playing an important role in delivering top level service.
    • We challenge ourselves and encourage each other to grow professionally.
  • Seeking new ways to solve problems.
    • We are proud to do things differently because one size doesn't fit all.
    • We are passionate about process, feeling empowered to create it, fix it and make it happen.
Excellent benefits
Our comprehensive benefits offering includes medical, dental and vision insurance; prescription drug coverage; a wellness program; flexible spending accounts; a 401(k) plan; paid time off; and more.

Your Impact

If you are a good fit for this position, you understand most of what the job entails. However, to ensure we are providing enough information to help you make an informed decision, here are some details.

Your mission will be to ensure your team consistently executes behavioral-based interviews (BBIs) on a large number of candidates from various internal and external sources. This will include developing and managing efficient and effective processes. Right now we expect your team to include about 14 recruiters/interviewers, but that number (like many other aspects of this program) may change.

Once candidates have been screened by another team, they will be queued up for BBIs. You and your team will screen candidates for behaviors and characteristics.  Pivotal to your success will be your ability to ensure strong, consistent performance regarding interviews, documentation and scoring and to develop and maintain an efficient and effective candidate interviewing process. Quick question for you - click here This is a hands-on management role, and you will listen in on calls in order to provide feedback and coaching.

If you're the person we're looking for, you understand the coaching can be subtle. In addition to technique, you will coach for things like cadence, intonation and removing bias. Given the volume, you'll also need to help your team develop resilience and efficiency. Beyond one-on-one coaching, you'll also monitor metrics to identify trends, and conduct root cause analysis as necessary to resolve any issues.

This will be a little like managing a call center staffed by professionals, although the team may be dispersed, working from home offices. The volume will be high -- up to 1000 interviews a week -- and the expectations around quality will be just as high.

You will provide regular progress reports to the client and E2E RS, and brainstorm with stakeholders to overcome obstacles and resolve issues. You'll also need to adhere to E2E RS and client SOPs.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Your Background

Specific experience and knowledge will be essential, of course, but just as important will be a strong sense of values and a robust work ethic. To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Director, Candidate Assessment and Selection opportunity, you will have:
  • A servant-leader approach and a demonstrated ability to motivate and mentor others
  • 5+ years of experience managing a large team, ideally in an RPO environment Quick question for you - click here
  • Strong knowledge of and experience with behavioral based interviewing and candidate selection
  • Exceptional coaching skills and a demonstrated ability to drive improvement in KPIs
  • Solid computer skills and the ability to learn new systems quickly
  • A bachelor's degree is preferred but not required
Just as important will be the following competencies and characteristics:
  • A passion for impacting your team and the client's organization
  • Strong intellectual horsepower as well as emotional intelligence
  • Flexibility and adaptability as the program and new company grow and evolve
  • Proven strong critical thinking and problem solving skills
  • The ability to manage multiple activities and priorities in a fast-paced, high-volume environment with high expectations
Overall, every person at E2E RS is responsible for providing an excellent client and candidate experience by using the Extreme Service Hierarchy method (accuracy, timeliness, responsiveness, proactivity and mutual learning) to build quality relationships internally and externally.

You also will need to be willing and able to travel for initial training, and for team and/or client meetings.

Keys2Excel

Servant Leadership, Passion and Grit

It should be clear by now that this client is creating a new company that is truly driven by values -- they are even providing values-specific training to ensure everyone is on the same page. We are committed to presenting candidates who demonstrate those values in their character and competencies. In order to do that, it won’t be enough for you to talk the talk. We're looking for professionals who truly embody the following characteristics:
  • A servant-leader approach, whatever your level, including passion for supporting those around you, helping them grow professionally, uplifting their spirits and motivating them
  • Grit and resilience to work and deliver at a high level for extended periods
  • A big-picture perspective and faith that, with persistence and perseverance, those long-term goals can be attained
  • Integrity, honesty and transparency in action and communication
  • Tenacity, resourcefulness, strong self-motivation and willingness to go "above and beyond" the call of duty on a regular basis
  • Accuracy, timeliness and an obsessive commitment to quality
Theoretical and technical knowledge of behavioral-based interviewing will be essential, but just as importing will be strong coaching skills. You'll need to be very comfortable with one-on-one performance reviews and providing candid, constructive feedback. Following the servant-leader model, you will see yourself as a resource who can provide support and encouragement. At the same time, you'll need to set clear expectations and hold people accountable. In addition, you should be adept at motivating the team and keeping them engaged in order to maintain high quality in spite of the pace and volume.

Most importantly, we'll look to you to keep leadership and the client informed at all times. Perhaps the only unforgivable offense at E2E RS is to ignore or cover up a problem. If an issue arises, you should recognize it and act (including asking for help) quickly.

About Us

Smarter recruitment solutions for smarter hires.

On the outside, Engage2Excel Recruitment Solutions is a recruitment products and services company known for the passion and creativity we bring to the table. But on the inside, we are a veritable R&D lab obsessed with innovating and optimizing recruitment productivity, quality and service. You will not find a group of people more zealous about this than our team.

Founded in 1992, the company is a 100% virtual organization with employees across the U.S. We are widely known for our unconventional, award-winning culture and our ability to attract and retain the best recruiting talent in the market. And because we have no walls or windows, we are able to pass those cost savings along to our clients.

The industry's only ROI-based employee recognition program.

Engage2Excel helps companies measure, manage and improve performance with the industry's only ROI-based Employee Recognition solution. We create ROI-based Employee Recognition programs by combining Engagement Survey data with Performance Analytics. This enables clients to target, budget and prioritize recognition programs to drive bottom-line results. We also provide High-Performance Talent Acquisition Solutions that enable clients to infuse highly engaged employees into their corporate culture.

We don't just recruit for skills and experience, we help clients find engaged candidates who are motivated to contribute to the organization's success. Our scientific approach is backed by over 30 years of research and provides a positive candidate experience process. From the moment a candidate is introduced to the organization and the job opportunity to speaking to one of our seasoned recruiters, the experience is second to none.

Join Engage2Excel, an Innovative Industry Leader, and Support a Unique Client Launching a New Venture that Will Have a Transformative Global Impact

Make an Impact Building a New Team and Access Exceptional Training

Ready to make a legacy impact as part of a new high-performance team? It's an opportunity that's hard to resist: We help clients hire employees who care more, work smarter and stay longer. The Engage2Excel Recruitment Solutions team, formerly Decision Toolbox, can help you compete more effectively to win in today's talent-driven marketplace. We have the expertise, science-based methodology and industry-leading technology that you need to succeed. Since 1992 we have successfully recruited for just about any position title you can think of for 800+ clients in over 60 industries.

Value Proposition

Transformative global vision
You will help this client build something remarkable and unlike anything that has been done before. While we can't reveal too many details yet, here are some highlights:
  • The new company will introduce market-changing technology that is clearly superior to what is available now: sustainable, higher yield, lower cost, smaller environmental footprint and longer lifespan
  • This venture is seven years in the making and extremely well-funded, and is building on patents developed in partnership with major name corporations
  • The vision includes a unique generational hiring model, so all team members will be part of creating a true legacy
  • Long-term goals include building entire cities, around the globe, each one anchored by a manufacturing facility and providing all the infrastructure (schools, hospitals, etc.) that employees and their families need to thrive
Passion, strong values and a pro-employee approach
The founder of this new company brings incredible and infectious passion to this venture. He truly cares about people and is proactive about building an engaging, values-based culture in the new company. That positive, engaging energy will shape the culture of the E2E team as well.

Decisive impact
While you'll focus on the execution of the behavioral interviewing team, you'll have a direct impact on team performance, and you'll also influence processes and structure as the program evolves.

Setting you up to be exceptional
E2E RS has awesome trainers and we provide initial and ongoing training through modules that include culture, process, products and our proprietary ATS / CRM. We also offer an internal online university to provide on-demand access to resources, including the latest techniques and trends, best practices, process videos, working referrals, courting candidates, compliance and more.

Trifecta of organizational culture
Throughout Engage2Excel we drive employee engagement and company success through three simple but powerful steps:
  • Living what we do.
    • Our work/life balance is founded in ownership, trust and respect.
    • We enjoy a fun, family-like atmosphere, even though we're miles apart.
  • Rewarding those that earn it.
    • Ours is a team environment with each playing an important role in delivering top level service.
    • We challenge ourselves and encourage each other to grow professionally.
  • Seeking new ways to solve problems.
    • We are proud to do things differently because one size doesn't fit all.
    • We are passionate about process, feeling empowered to create it, fix it and make it happen.
Excellent benefits
Our comprehensive benefits offering includes medical, dental and vision insurance; prescription drug coverage; a wellness program; flexible spending accounts; a 401(k) plan; paid time off; and more.

Your Impact

If you are a good fit for this position, you understand most of what the job entails. However, to ensure we are providing enough information to help you make an informed decision, here are some details.

Your mission will be to ensure your team consistently executes behavioral-based interviews (BBIs) on a large number of candidates from various internal and external sources. This will include developing and managing efficient and effective processes. Right now we expect your team to include about 14 recruiters/interviewers, but that number (like many other aspects of this program) may change.

Once candidates have been screened by another team, they will be queued up for BBIs. You and your team will screen candidates for behaviors and characteristics.  Pivotal to your success will be your ability to ensure strong, consistent performance regarding interviews, documentation and scoring and to develop and maintain an efficient and effective candidate interviewing process. Quick question for you - click here This is a hands-on management role, and you will listen in on calls in order to provide feedback and coaching.

If you're the person we're looking for, you understand the coaching can be subtle. In addition to technique, you will coach for things like cadence, intonation and removing bias. Given the volume, you'll also need to help your team develop resilience and efficiency. Beyond one-on-one coaching, you'll also monitor metrics to identify trends, and conduct root cause analysis as necessary to resolve any issues.

This will be a little like managing a call center staffed by professionals, although the team may be dispersed, working from home offices. The volume will be high -- up to 1000 interviews a week -- and the expectations around quality will be just as high.

You will provide regular progress reports to the client and E2E RS, and brainstorm with stakeholders to overcome obstacles and resolve issues. You'll also need to adhere to E2E RS and client SOPs.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Your Background

Specific experience and knowledge will be essential, of course, but just as important will be a strong sense of values and a robust work ethic. To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Director, Candidate Assessment and Selection opportunity, you will have:
  • A servant-leader approach and a demonstrated ability to motivate and mentor others
  • 5+ years of experience managing a large team, ideally in an RPO environment Quick question for you - click here
  • Strong knowledge of and experience with behavioral based interviewing and candidate selection
  • Exceptional coaching skills and a demonstrated ability to drive improvement in KPIs
  • Solid computer skills and the ability to learn new systems quickly
  • A bachelor's degree is preferred but not required
Just as important will be the following competencies and characteristics:
  • A passion for impacting your team and the client's organization
  • Strong intellectual horsepower as well as emotional intelligence
  • Flexibility and adaptability as the program and new company grow and evolve
  • Proven strong critical thinking and problem solving skills
  • The ability to manage multiple activities and priorities in a fast-paced, high-volume environment with high expectations
Overall, every person at E2E RS is responsible for providing an excellent client and candidate experience by using the Extreme Service Hierarchy method (accuracy, timeliness, responsiveness, proactivity and mutual learning) to build quality relationships internally and externally.

You also will need to be willing and able to travel for initial training, and for team and/or client meetings.

Keys2Excel

Servant Leadership, Passion and Grit

It should be clear by now that this client is creating a new company that is truly driven by values -- they are even providing values-specific training to ensure everyone is on the same page. We are committed to presenting candidates who demonstrate those values in their character and competencies. In order to do that, it won’t be enough for you to talk the talk. We're looking for professionals who truly embody the following characteristics:
  • A servant-leader approach, whatever your level, including passion for supporting those around you, helping them grow professionally, uplifting their spirits and motivating them
  • Grit and resilience to work and deliver at a high level for extended periods
  • A big-picture perspective and faith that, with persistence and perseverance, those long-term goals can be attained
  • Integrity, honesty and transparency in action and communication
  • Tenacity, resourcefulness, strong self-motivation and willingness to go "above and beyond" the call of duty on a regular basis
  • Accuracy, timeliness and an obsessive commitment to quality
Theoretical and technical knowledge of behavioral-based interviewing will be essential, but just as importing will be strong coaching skills. You'll need to be very comfortable with one-on-one performance reviews and providing candid, constructive feedback. Following the servant-leader model, you will see yourself as a resource who can provide support and encouragement. At the same time, you'll need to set clear expectations and hold people accountable. In addition, you should be adept at motivating the team and keeping them engaged in order to maintain high quality in spite of the pace and volume.

Most importantly, we'll look to you to keep leadership and the client informed at all times. Perhaps the only unforgivable offense at E2E RS is to ignore or cover up a problem. If an issue arises, you should recognize it and act (including asking for help) quickly.

About Us

Smarter recruitment solutions for smarter hires.

On the outside, Engage2Excel Recruitment Solutions is a recruitment products and services company known for the passion and creativity we bring to the table. But on the inside, we are a veritable R&D lab obsessed with innovating and optimizing recruitment productivity, quality and service. You will not find a group of people more zealous about this than our team.

Founded in 1992, the company is a 100% virtual organization with employees across the U.S. We are widely known for our unconventional, award-winning culture and our ability to attract and retain the best recruiting talent in the market. And because we have no walls or windows, we are able to pass those cost savings along to our clients.

The industry's only ROI-based employee recognition program.

Engage2Excel helps companies measure, manage and improve performance with the industry's only ROI-based Employee Recognition solution. We create ROI-based Employee Recognition programs by combining Engagement Survey data with Performance Analytics. This enables clients to target, budget and prioritize recognition programs to drive bottom-line results. We also provide High-Performance Talent Acquisition Solutions that enable clients to infuse highly engaged employees into their corporate culture.

We don't just recruit for skills and experience, we help clients find engaged candidates who are motivated to contribute to the organization's success. Our scientific approach is backed by over 30 years of research and provides a positive candidate experience process. From the moment a candidate is introduced to the organization and the job opportunity to speaking to one of our seasoned recruiters, the experience is second to none.
Engage2Excel Recruitment Solutions is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at leaton@engage2excel.com.
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