Engage2Excel Recruitment Solutions Career Opportunities
Within the last 5 years, what role did the following play in your job:
interview coordination and calendaring
Do you have at least one year of HR assistant or recruiting assistant/coordinator experience?
Do you have a home office set up with high speed internet?
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Candidate Care Specialist
NC - Charlotte
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Apply with

Join Engage2Excel, an Innovative Industry Leader, and Support a Unique Client Launching a New Venture that Will Have a Transformative Global Impact

Join a Hand-Picked Team · Access Exceptional Training · Enjoy a Remarkable Culture

If you are a recruiting/human resources coordinator with excellent interpersonal skills and a flair for "candidate hospitality," this position offers you some compelling opportunities: We help clients hire employees who care more, work smarter and stay longer. The Engage2Excel Recruitment Solutions team, formerly Decision Toolbox, can help you compete more effectively to win in today's talent-driven marketplace. We have the expertise, science-based methodology and industry-leading technology that you need to succeed. Since 1992 we have successfully recruited for just about any position title you can think of for 800+ clients in over 60 industries.

Value Proposition

Transformative global vision
You will help this client build something remarkable and unlike anything that has been done before. While we can't reveal too many details yet, here are some highlights:
  • The new company will introduce market-changing technology that is clearly superior to what is available now: sustainable, higher yield, lower cost, smaller environmental footprint and longer lifespan
  • This venture is seven years in the making and extremely well-funded, and is building on patents developed in partnership with major name corporations
  • The vision includes a unique generational hiring model, so all team members will be part of creating a true legacy
  • Long-term goals include building entire cities, around the globe, each one anchored by a manufacturing facility and providing all the infrastructure (schools, hospitals, etc.) that employees and their families need to thrive
Passion, strong values and a pro-employee approach
The founder of this new company brings incredible and infectious passion to this venture. He truly cares about people and is proactive about building an engaging, values-based culture in the new company. That positive, engaging energy will shape the culture of the E2E team as well.

Professional development
This is an important role in a key function: Ensuring candidates remain highly engaged during recruitment, assessment and onboarding. You'll share ideas and insights with an elite team of peers. As this program grows, we'll be looking for strong performers to take on additional responsibilities, possibly including leadership roles.

Setting you up to be exceptional
E2E RS has awesome trainers and we provide initial and ongoing training through modules that include culture, process, products and our proprietary ATS / CRM. We also offer an internal online university to provide on-demand access to resources, including the latest techniques and trends, best practices, process videos, working referrals, courting candidates, compliance and more.

Trifecta of organizational culture
Throughout Engage2Excel we drive employee engagement and company success through three simple but powerful steps:
  • Living what we do.
    • Our work/life balance is founded in ownership, trust and respect.
    • We enjoy a fun, family-like atmosphere, even though we're miles apart.
  • Rewarding those that earn it.
    • Ours is a team environment with each playing an important role in delivering top level service.
    • We challenge ourselves and encourage each other to grow professionally.
  • Seeking new ways to solve problems.
    • We are proud to do things differently because one size doesn't fit all.
    • We are passionate about process, feeling empowered to create it, fix it and make it happen.
Excellent benefits
Our comprehensive benefits offering includes medical, dental and vision insurance; prescription drug coverage; a wellness program; flexible spending accounts; a

Your Impact

If you are a good fit for this position, you understand most of what the job entails. However, to ensure we are providing enough information to help you make an informed decision, here are some details.

You will join a team with the important mission of ensuring an outstanding candidate experience. You'll take a high-touch approach to guiding candidates seamlessly through a multi-step process. Quick question for you - click here These two excellent reasons for you to excel also underscore the importance of your role:
  • Every candidate should feel they had a positive experience, even if they don't ultimately come on board
  • We're investing in identifying and engaging top talent, and we don't want to lose quality prospects just because they find the process complicated or frustrating
You'll interact extensively with candidates, and also coordinate with internal teams and external vendors to ensure a smooth flow of "back end" processes, including scheduling interviews and online assessments, managing documents, tracking progress, and coordinating travel.

This program and your role will continue to evolve, but here is a sampling of the kinds of responsibilities you will handle:
  • Scheduling and coordinating candidate interviews, pre-employment testing, background checks, drug screens and more
  • Coordinating and managing documentation
  • Maintaining records on recruiting activities as required, including candidate disposition status
  • Providing information on company operations and job opportunities to potential applicants
  • Providing information of candidate status to recruitment agency partners
  • Helping research, analyze, and report on hiring statistics
  • Arranging travel and lodging for applicants, if necessary
  • Coordinating internal meetings
Given the volume, you'll need to be efficient, determined and resilient. You'll also contribute to team efforts, collaborating with your supervisor and peers to achieve team goals. You'll also need to adhere to E2E RS and client SOPs.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Your Background

Specific experience and knowledge will be essential, of course, but just as important will be a strong sense of values and a robust work ethic. To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Candidate Care Specialist opportunity, you will have:
  • At least one year of experience as an HR assistant or recruiting assistant/coordinator, preferably in an RPO environment Quick question for you - click here
  • Experience scheduling and/or coordinating other activities involving multiple stakeholders
  • Exceptional interpersonal skills, compassion and a professional demeanor
  • Solid technical skills and the ability to troubleshoot and navigate from one system/application to another
  • Strong keyboarding skills
  • Fluency in English
  • A high school diploma is required; a bachelor's degree is preferred
Just as important as your experience and skills will be the following characteristics and competencies:
  • Emotional intelligence and a passion for customer service and helping others
  • The ability to deliver high quality work in a fast paced environment on a consistent basis
  • Strong critical thinking and problem solving skills
  • Openness to learning and coaching
  • The ability to follow process faithfully
  • Flexibility and adaptability as the program and new company grow and evolve
Overall, every person at E2E RS is responsible for providing an excellent client and candidate experience by using the Extreme Service Hierarchy method (accuracy, timeliness, responsiveness, proactivity and mutual learning) to build quality relationships internally and externally.

You will work from your home office and need to have a relatively quiet, distraction-free environment, as well as a home office setup that incudes Internet access with speeds of at least 10 mbps up and down. Quick question for you - click here

You also will need to be willing and able to travel for initial training, and occasionally for team and/or client meetings.

Keys2Excel

Servant Leadership, Passion and Grit

It should be clear by now that this client is creating a new company that is truly driven by values -- they are even providing values-specific training to ensure everyone is on the same page. We are committed to presenting candidates who demonstrate those values in their character and competencies. In order to do that, it won’t be enough for you to talk the talk. We're looking for professionals who truly embody the following characteristics:
  • A servant-leader approach, whatever your level, including passion for supporting those around you, helping them grow professionally, uplifting their spirits and motivating them
  • Grit and resilience to work and deliver at a high level for extended periods
  • A big-picture perspective and faith that, with persistence and perseverance, those long-term goals can be attained
  • Integrity, honesty and transparency in action and communication
  • Tenacity, resourcefulness, strong self-motivation and willingness to go "above and beyond" the call of duty on a regular basis
  • Accuracy, timeliness and an obsessive commitment to quality
Your coordination savvy will be essential, but even more important will be a knack for establishing yourself as a trusted resource and guide for candidates. They should be comfortable coming to you when they have a question or problem, and you should have excellent follow-up habits to keep every candidate aware of where they stand and what to expect next.

Most importantly, we'll look to you to keep the manager informed at all times. Perhaps the only unforgivable offense at E2E RS is to ignore or cover up a problem. If an issue arises, you should recognize it and act (including asking for help) quickly.

Those who succeed at E2E RS have a strong sense of ownership and are exceptional time managers and multi-taskers, able to juggle multiple projects, in varying stages of completion, to favorable results on a daily basis. They are disciplined, highly organized and able to structure their own days independently.

About Us

Smarter recruitment solutions for smarter hires.

On the outside, Engage2Excel Recruitment Solutions is a recruitment products and services company known for the passion and creativity we bring to the table. But on the inside, we are a veritable R&D lab obsessed with innovating and optimizing recruitment productivity, quality and service. You will not find a group of people more zealous about this than our team.

Founded in 1992, the company is a 100% virtual organization with employees across the U.S. We are widely known for our unconventional, award-winning culture and our ability to attract and retain the best recruiting talent in the market. And because we have no walls or windows, we are able to pass those cost savings along to our clients.

The industry's only ROI-based employee recognition program.

Engage2Excel helps companies measure, manage and improve performance with the industry's only ROI-based Employee Recognition solution. We create ROI-based Employee Recognition programs by combining Engagement Survey data with Performance Analytics. This enables clients to target, budget and prioritize recognition programs to drive bottom-line results. We also provide High-Performance Talent Acquisition Solutions that enable clients to infuse highly engaged employees into their corporate culture.

We don't just recruit for skills and experience, we help clients find engaged candidates who are motivated to contribute to the organization's success. Our scientific approach is backed by over 30 years of research and provides a positive candidate experience process. From the moment a candidate is introduced to the organization and the job opportunity to speaking to one of our seasoned recruiters, the experience is second to none.

Join Engage2Excel, an Innovative Industry Leader, and Support a Unique Client Launching a New Venture that Will Have a Transformative Global Impact

Join a Hand-Picked Team · Access Exceptional Training · Enjoy a Remarkable Culture

If you are a recruiting/human resources coordinator with excellent interpersonal skills and a flair for "candidate hospitality," this position offers you some compelling opportunities: We help clients hire employees who care more, work smarter and stay longer. The Engage2Excel Recruitment Solutions team, formerly Decision Toolbox, can help you compete more effectively to win in today's talent-driven marketplace. We have the expertise, science-based methodology and industry-leading technology that you need to succeed. Since 1992 we have successfully recruited for just about any position title you can think of for 800+ clients in over 60 industries.

Value Proposition

Transformative global vision
You will help this client build something remarkable and unlike anything that has been done before. While we can't reveal too many details yet, here are some highlights:
  • The new company will introduce market-changing technology that is clearly superior to what is available now: sustainable, higher yield, lower cost, smaller environmental footprint and longer lifespan
  • This venture is seven years in the making and extremely well-funded, and is building on patents developed in partnership with major name corporations
  • The vision includes a unique generational hiring model, so all team members will be part of creating a true legacy
  • Long-term goals include building entire cities, around the globe, each one anchored by a manufacturing facility and providing all the infrastructure (schools, hospitals, etc.) that employees and their families need to thrive
Passion, strong values and a pro-employee approach
The founder of this new company brings incredible and infectious passion to this venture. He truly cares about people and is proactive about building an engaging, values-based culture in the new company. That positive, engaging energy will shape the culture of the E2E team as well.

Professional development
This is an important role in a key function: Ensuring candidates remain highly engaged during recruitment, assessment and onboarding. You'll share ideas and insights with an elite team of peers. As this program grows, we'll be looking for strong performers to take on additional responsibilities, possibly including leadership roles.

Setting you up to be exceptional
E2E RS has awesome trainers and we provide initial and ongoing training through modules that include culture, process, products and our proprietary ATS / CRM. We also offer an internal online university to provide on-demand access to resources, including the latest techniques and trends, best practices, process videos, working referrals, courting candidates, compliance and more.

Trifecta of organizational culture
Throughout Engage2Excel we drive employee engagement and company success through three simple but powerful steps:
  • Living what we do.
    • Our work/life balance is founded in ownership, trust and respect.
    • We enjoy a fun, family-like atmosphere, even though we're miles apart.
  • Rewarding those that earn it.
    • Ours is a team environment with each playing an important role in delivering top level service.
    • We challenge ourselves and encourage each other to grow professionally.
  • Seeking new ways to solve problems.
    • We are proud to do things differently because one size doesn't fit all.
    • We are passionate about process, feeling empowered to create it, fix it and make it happen.
Excellent benefits
Our comprehensive benefits offering includes medical, dental and vision insurance; prescription drug coverage; a wellness program; flexible spending accounts; a

Your Impact

If you are a good fit for this position, you understand most of what the job entails. However, to ensure we are providing enough information to help you make an informed decision, here are some details.

You will join a team with the important mission of ensuring an outstanding candidate experience. You'll take a high-touch approach to guiding candidates seamlessly through a multi-step process. Quick question for you - click here These two excellent reasons for you to excel also underscore the importance of your role:
  • Every candidate should feel they had a positive experience, even if they don't ultimately come on board
  • We're investing in identifying and engaging top talent, and we don't want to lose quality prospects just because they find the process complicated or frustrating
You'll interact extensively with candidates, and also coordinate with internal teams and external vendors to ensure a smooth flow of "back end" processes, including scheduling interviews and online assessments, managing documents, tracking progress, and coordinating travel.

This program and your role will continue to evolve, but here is a sampling of the kinds of responsibilities you will handle:
  • Scheduling and coordinating candidate interviews, pre-employment testing, background checks, drug screens and more
  • Coordinating and managing documentation
  • Maintaining records on recruiting activities as required, including candidate disposition status
  • Providing information on company operations and job opportunities to potential applicants
  • Providing information of candidate status to recruitment agency partners
  • Helping research, analyze, and report on hiring statistics
  • Arranging travel and lodging for applicants, if necessary
  • Coordinating internal meetings
Given the volume, you'll need to be efficient, determined and resilient. You'll also contribute to team efforts, collaborating with your supervisor and peers to achieve team goals. You'll also need to adhere to E2E RS and client SOPs.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Your Background

Specific experience and knowledge will be essential, of course, but just as important will be a strong sense of values and a robust work ethic. To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Candidate Care Specialist opportunity, you will have:
  • At least one year of experience as an HR assistant or recruiting assistant/coordinator, preferably in an RPO environment Quick question for you - click here
  • Experience scheduling and/or coordinating other activities involving multiple stakeholders
  • Exceptional interpersonal skills, compassion and a professional demeanor
  • Solid technical skills and the ability to troubleshoot and navigate from one system/application to another
  • Strong keyboarding skills
  • Fluency in English
  • A high school diploma is required; a bachelor's degree is preferred
Just as important as your experience and skills will be the following characteristics and competencies:
  • Emotional intelligence and a passion for customer service and helping others
  • The ability to deliver high quality work in a fast paced environment on a consistent basis
  • Strong critical thinking and problem solving skills
  • Openness to learning and coaching
  • The ability to follow process faithfully
  • Flexibility and adaptability as the program and new company grow and evolve
Overall, every person at E2E RS is responsible for providing an excellent client and candidate experience by using the Extreme Service Hierarchy method (accuracy, timeliness, responsiveness, proactivity and mutual learning) to build quality relationships internally and externally.

You will work from your home office and need to have a relatively quiet, distraction-free environment, as well as a home office setup that incudes Internet access with speeds of at least 10 mbps up and down. Quick question for you - click here

You also will need to be willing and able to travel for initial training, and occasionally for team and/or client meetings.

Keys2Excel

Servant Leadership, Passion and Grit

It should be clear by now that this client is creating a new company that is truly driven by values -- they are even providing values-specific training to ensure everyone is on the same page. We are committed to presenting candidates who demonstrate those values in their character and competencies. In order to do that, it won’t be enough for you to talk the talk. We're looking for professionals who truly embody the following characteristics:
  • A servant-leader approach, whatever your level, including passion for supporting those around you, helping them grow professionally, uplifting their spirits and motivating them
  • Grit and resilience to work and deliver at a high level for extended periods
  • A big-picture perspective and faith that, with persistence and perseverance, those long-term goals can be attained
  • Integrity, honesty and transparency in action and communication
  • Tenacity, resourcefulness, strong self-motivation and willingness to go "above and beyond" the call of duty on a regular basis
  • Accuracy, timeliness and an obsessive commitment to quality
Your coordination savvy will be essential, but even more important will be a knack for establishing yourself as a trusted resource and guide for candidates. They should be comfortable coming to you when they have a question or problem, and you should have excellent follow-up habits to keep every candidate aware of where they stand and what to expect next.

Most importantly, we'll look to you to keep the manager informed at all times. Perhaps the only unforgivable offense at E2E RS is to ignore or cover up a problem. If an issue arises, you should recognize it and act (including asking for help) quickly.

Those who succeed at E2E RS have a strong sense of ownership and are exceptional time managers and multi-taskers, able to juggle multiple projects, in varying stages of completion, to favorable results on a daily basis. They are disciplined, highly organized and able to structure their own days independently.

About Us

Smarter recruitment solutions for smarter hires.

On the outside, Engage2Excel Recruitment Solutions is a recruitment products and services company known for the passion and creativity we bring to the table. But on the inside, we are a veritable R&D lab obsessed with innovating and optimizing recruitment productivity, quality and service. You will not find a group of people more zealous about this than our team.

Founded in 1992, the company is a 100% virtual organization with employees across the U.S. We are widely known for our unconventional, award-winning culture and our ability to attract and retain the best recruiting talent in the market. And because we have no walls or windows, we are able to pass those cost savings along to our clients.

The industry's only ROI-based employee recognition program.

Engage2Excel helps companies measure, manage and improve performance with the industry's only ROI-based Employee Recognition solution. We create ROI-based Employee Recognition programs by combining Engagement Survey data with Performance Analytics. This enables clients to target, budget and prioritize recognition programs to drive bottom-line results. We also provide High-Performance Talent Acquisition Solutions that enable clients to infuse highly engaged employees into their corporate culture.

We don't just recruit for skills and experience, we help clients find engaged candidates who are motivated to contribute to the organization's success. Our scientific approach is backed by over 30 years of research and provides a positive candidate experience process. From the moment a candidate is introduced to the organization and the job opportunity to speaking to one of our seasoned recruiters, the experience is second to none.
Engage2Excel Recruitment Solutions is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at leaton@engage2excel.com.
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