More Good Reasons

Tactical and strategic impact
you'll see the results of your efforts in individual searches, in the metrics and in your team's professional development. As you drive creative solutions and resolve challenges, you may establish best practices that will be adopted by others in E2E RS. Your reports and analyses will help us know where to focus our efforts on this engagement, but they also may help identify general trends in the recruiting landscape.

Setting you up to be exceptional
E2E RS has awesome trainers and we provide initial and ongoing training through modules that include culture, process, products and our proprietary ATS / CRM. We also offer an internal online university to provide on-demand access to resources, including the latest techniques and trends, best practices, process videos, working referrals, courting candidates, compliance and more.

Lifestyle pathing
Big corporations offer career pathing, but at E2E RS we offer "lifestyle pathing." Our team members tend to stay in their roles because our model fits so well in their lifestyle. At the same time, there may be opportunities to take on additional responsibilities as our company grows

Trifecta of organizational culture
Throughout Engage2Excel we drive employee engagement and company success through three simple but powerful steps:

• Living what we do.
  • Our work/life balance is founded in ownership, trust and respect.
  • We enjoy a fun, family-like atmosphere, even though we're miles apart.
• Rewarding those that earn it.
  • Ours is a team environment with each playing an important role in delivering top level service.
  • We challenge ourselves and encourage each other to grow professionally.
• Seeking new ways to solve problems.
  • We are proud to do things differently because one size doesn't fit all.
  • We are passionate about process, feeling empowered to create it, fix it and make it happen.

Vibrant, innovative business model
E2E Recruitment Solutions has been delivering RPO since before it was an acronym, and we're recognized as a thought leader by organizations such as SHRM, PIHRA, and the NHRA. Backed by robust technology, we support a nationwide list of clients in just about every industry vertical, including smaller startups as well as major names like Makita USA, eviCore Healthcare, Republic Services, 99 Cents Only Stores and Canon USA. We're confident enough in the effectiveness of our approach that we offer a 12-month candidate warranty, unrivaled in the industry.

Excellent benefits
Our comprehensive benefits offering includes medical, dental and vision insurance; prescription drug coverage; a wellness program; flexible spending accounts; a 401(k) plan; paid time off; and more.

Your Role

Delighting the client

You will lead a large engagement team of 10 to 15 recruiters, sourcers and coordinators with an overall mission of meeting and exceeding client expectations. You may have a peer leading another team of about the same size. While you will interact with the client on occasion, your primary focus will be internal, ensuring day-to-day deliverables are met. Quick question for you - click here

We'll look to you to maintain and model a culture of operational excellence, clearly living and articulating the values of E2E RS. You'll use the Extreme Service Hierarchy method (accuracy, timeliness, responsiveness, proactivity and mutual learning) to build quality relationships internally and externally. We'll train you in this method.

Driving performance excellence

Specific responsibilities will fall into three main areas. In the area of team management, you will:

• Oversee and support your team in all recruiting operations delivery, including sourcing, screening, and coordination functions
• Coach and mentor your team to meet day-to-day performance goals and objectives
• Maximize the use of E2E RS' resources to meet goals
• Assume responsibility for hiring, performance management and career development of the EOMs
• Monitor and manage to recruiting metrics and analytics such as time to fill, speed, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity/funnel ratios, etc.
• Establish regular communications with team members in a virtual model, such as 1-on-1 meetings, team meetings with established agendas or other regular touch points
• Oversee the development of comprehensive hiring strategies, including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies
• Develop and oversee innovative programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals

With regard to operational excellence you will:

• Lead the development of and support recruitment process needs for the client
• Establish, monitor and manage to metrics/KPIs, and provide regular reports to the Recruiting Project Manager
• Manage to the engagement budget
• Drive continuous improvement
• Ensure standard operating procedures are being followed
• Effectively work as part of our internal client engagement team to share best practices and drive organizational initiatives
• Handle additional duties as assigned

In the area of client relationships you will:

• Support the Recruiting Project Manager in serving as a strategic partner in all aspects of recruitment
• Partner with internal E2E RS teams and to ensure successful implementation of new processes
• Work with the Recruiting Project Manager and other internal resources to ensure execution of strategic account plans in partnership with client HR and key stakeholders
• Attend client meetings as requested and support the Recruiting Project Manager in preparing annual and quarterly business reviews
• Resolve escalated issues as needed

Most importantly, we'll look to you to help the Recruiting Project Manager keep the client informed at all times. Perhaps our only unforgivable offense is to leave a client wondering what is going on with their recruitment efforts. If an issue arises, you should recognize it and take a proactive approach (including asking for help!) quickly, as opposed to letting it flounder.

Your Background

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Recruiting Manager opportunity, you will have:

• 5+ years’ results-oriented leadership experience in talent acquisition
• Experience directly managing teams, both virtual and on-site, in a corporate talent acquisition function, either in-house or in an RPO environment
• Solid skills in both project and budget management
• Experience managing and communicating up to multiple stakeholders
• Strong technical savvy, including:
  • Experience using recruitment technologies such as applicant tracking systems (ATS) and social media tools
  • Proficiency in the Microsoft Office Suite
  • The ability to learn new systems and processes quickly
• A continuous improvement mindset
• General knowledge of employment law, including an understanding of and ability to work within EEOC anti-discrimination guidelines.
• A bachelor’s degree or an equivalent combination of education and directly relevant experience
• Professional certification such as PHR, SPHR, PMP or Six Sigma are a plus

Just as important will be the following competencies and characteristics:

• Outstanding leadership skills, including the ability to motivate and mentor others
• An unwavering commitment to excellent customer service
• Strong organizational and time management skills, with the ability to structure your own days and manage multiple tasks and deadlines Quick question for you - click here
• A passion for quality
• Excellent communication skills

You need to know

We want you to be aware of the of the following as you consider this position:

• You will work from your home office and need to have a relatively quiet, distraction-free environment.
• You'll need a home office setup that incudes Internet access with speeds of at least 10 mbps up and down.
• This role follows peaks and valleys of our business, and at times that means urgent deadlines and volume positions being launched
• Generally speaking the work can be completed during regular business hours, but weekend or evening work will be required from time to time
• This job requires a lot of screen time on a computer
• Specific roles may have a need for industry expertise

Success Factors

You will represent E2E RS, and we'll depend on you to exemplify the highest standards of quality and professionalism. You'll answer to multiple stakeholders, and that will require finesse and political savvy. This will require:

• The instinct and emotional intelligence to ask the difficult questions and drive success
• The ability to creatively look outside of the search parameters to bring new ideas/talent to the table
• A proactive approach to identifying issues or gaps, pulling in internal resources, presenting the options to the client, and implementing solutions

You'll need to remain flexible, solution-oriented and upbeat, and take a proactive approach to integrating into the client organization seamlessly. You should impress the client in such a way that not only do they want to continue doing business with us, but they also want to expand business with us.

On the internal side, you will support performance management, team development, setting KPIs and keeping the team focused on SLAs. You should encourage the team in part by example, including:

• Working smarter not harder
• Caring passionately about everything: the client experience, the candidate experience and the team experience
• Taking a diligent approach to documentation
• Bringing a commitment to continuous learning and development, and remaining open constructive feedback
• Respecting established processes and procedures while at the same time being flexible and adaptable

About Us

Smarter recruitment solutions for smarter hires.

On the outside, Engage2Excel Recruitment Solutions is a recruitment products and services company known for the passion and creativity we bring to the table. But on the inside, we are a veritable R&D lab obsessed with innovating and optimizing recruitment productivity, quality and service. You will not find a group of people more zealous about this than our team.

Founded in 1992, the company is a 100% virtual organization with employees across the U.S. We are widely known for our unconventional, award-winning culture and our ability to attract and retain the best recruiting talent in the market. And because we have no walls or windows, we are able to pass those cost savings along to our clients.

The industry's only ROI-based employee recognition program.

Engage2Excel helps companies measure, manage and improve performance with the industry's only ROI-based Employee Recognition solution. We create ROI-based Employee Recognition programs by combining Engagement Survey data with Performance Analytics. This enables clients to target, budget and prioritize recognition programs to drive bottom-line results. We also provide High-Performance Talent Acquisition Solutions that enable clients to infuse highly engaged employees into their corporate culture.

The Engage2Excel Process includes:

• DESIGN: We incorporate our clients' unique values and top priorities into a program that recognizes the behaviors that drive business outcomes.
• MEASURE: Employee engagement and performance data are used to pinpoint problems and opportunities in any department or workgroup.
• MANAGE: ROI-based employee recognition programs are easy for leaders to manage and tailored for their success.
• IMPROVE: Prescriptive analytics provide leaders with the insight they need to improve bottom-line results.